Corporate Mission, Vision and Service Statements
Introduction to Diamond DigitalThe experience of the members of Diamond Digital's professional staff began with retail trade servicing the grocery industry, but their customer base quickly grew to include companies in the commercial retail, wholesale, c-store, transportation, automobile, architectural, technology and software industries. Today, Diamond Digital's expert employees, some with over twenty years of experience, provide complete design, installation, maintenance, customer service and support for a wide range of clients.
An important factor in our growth is an unbridled commitment to customer service. All of our employees are empowered by top management to make the decisions necessary to make sure our customers are satisfied with the product and service they receive from us.
At Diamond Digital, the pursuit of excellence is the focus of our efforts.
Corporate StatementsDiamond Digital is a security firm, which designs, sells and maintains electronic security systems. We integrate standard and custom technologies into comprehensive systems designed to meet the specific needs of our clients.
Our commitment to excellence has been the foundation for establishing performance standards, as well as our attitude towards customer service. Every product offering and process at Diamond Digital, ranging from the introduction of new services to issuing an invoice, is based upon obtaining our client's satisfaction, generating a long-term relationship in the process.
Corporate Mission StatementDiamond Digital exists to provide innovative, reliable and cost-efficient surveillance systems that save lives, protect property and preserve national security.
Corporate Vision StatementDiamond Digital endeavors to be an industry leader in performance and customer satisfaction, to continually establish new and improved industry standards, while providing a productive work environment that encourages employees to be innovative and to excel.
Corporate Service Statement"Do Whatever It Takes To Do It Right." Every customer should be satisfied with our service and the product they buy from us. They must be willing to refer us to others without reservation. Each employee at Diamond Digital is empowered to do what it takes to achieve this goal and will not be criticized for action taken to achieve this goal.
SummaryThank you for your time and interest in Diamond Digital. We are confident in our ability to fulfill our reputation for quality, service, installation and value.
We enthusiastically look forward to designing, installing and servicing your security system and contributing to the success of your business.
Lucinda K. Stewart
Owner and Manager